You can access your Account Management Console in different ways:

  1. Sign in directly to https://account.articulate.com/
  2. From the Articulate 360 desktop app, click the drop-down arrow in the upper right corner and choose Profile & Account. This will launch your Articulate 360 account in your default web browser.
  3. From your Articulate 360 dashboard or any of the web apps, click your avatar in the upper right corner and choose Account


You’ll see up to four tabs on the left side of the screen, depending on whether you’re the account owner, a team admin, or an end user. (Learn about user roles.) See below for details on each tab.

Your Profile

Manage your profile details, including your:

  • Name
  • Organization
  • Country
  • Phone number
  • Preferred language: This sets the language for account management and email subscriptions. To change the interface language for desktop apps, check out this article.
  • Password: If single sign-on (SSO) is enabled for your team, passwords are managed by your organization
  • Email preferences: Click Manage to update your email subscription status. When you opt out from this page, you’ll also unsubscribe from E-Learning Epiphanies. You can subscribe and choose how often you’ll receive E-Learning Epiphanies emails here.
  • Articulate 360 Teams: You’ll see this option only if you’re an admin of more than one Articulate 360 Teams subscription. You can switch between teams by clicking View and choosing another team from your list.

Note: Be sure to click Save when you're done editing your profile.

Manage Team

Only team owners and admins can see the Manage Team tab and manage users and seat assignments. This tab displays your:

  • Team name
  • Subscription number
  • Subscription renewal date
  • Account owner
  • Seats tab
  • Admins tab

There are three interactive areas on the screen: the team name, the Seats tab, and the Admins tab. See below for a description of each.

Team Name

  • If you're the account owner, you can change the team name by clicking it and choosing Change Team Name from the drop-down list that appears.
  • If you belong to more than one team, you can switch between your teams by clicking the team name and choosing Switch Team from the drop-down list that appears.
  • Learn more about naming, renaming, and switching between teams.

Team Tab

  • See the total number of seats available for your team and how many seats are currently unassigned.
  • Add users to your team by entering their email addresses in the user grid and clicking Invite. (An email icon appears in the Status column for invited users. When they accept your invitation, their status will change to a green circle with a check mark.) You can also resend invites when the email bounces back.  
  • Delete a user from your team by hovering over their email address, clicking the X that appears at the end of the row, and clicking Remove. You get to choose what happens to the user's data when they're removed from your team.
  • Click the Upload a CSV to invite multiple users all at once
  • Download a CSV gives you a list of current seatholders.

Admins Tab

  • Add admins to your team by entering their email addresses in the admin grid and clicking Invite. (An email icon appears in the Status column for invited users. When they accept your invitation, their status will change to a green circle with a check mark.) You can also resend invites when the email bounces back

Check out this user guide to learn more about managing your team.

Team Info

Users who aren't an account owner or an admin of a team see the Team Info tab, which displays the following:

  • Team name
  • Subscription number
  • Subscription renewal date
  • Account owner
  • List of admins for the team
  • List of all team members

Billing

Only the account owner, the person who purchased the subscription, can see the Billing tab and manage the subscription. (You may not see this tab even when you’re the account owner if you subscribed through our global resellers. You’ll need to reach out to them for billing concerns.)

  • See the Team name, Subscription number, Subscription renewal date, and the total amount per term at the top of the screen.
  • If you have more than one team, switch between them by clicking the team name and choosing Switch Team from the drop-down list that appears.
  • Purchase additional seats for a team subscription by clicking Buy More Seats. Details here.
  • Click Download W9 if you need a copy (for US customers).
  • Payment Method: Manage your payment method by clicking Update and entering new payment details.
  • Billing History: Download a PDF copy of your invoice by clicking Invoice beside any billing event.

Support

Use the Support tab to:

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