8 Replies
Judy Nollet

When publishing, the dialog box includes a Properties section, and you can customize the Quality setting to get the "higher quality." But even that still compresses videos. There are multiple forum posts from people who want the option for no additional compression, and I'm sure many of us have entered that as a suggestion for Storyline updates.

In the meantime, if you want to maintain the highest quality, you can replace the published video files with your original ones. You'll find themat the bottom of the story_content folder. Note that they'll have weird, auto-generated names, which might put them in a different order than they'd have with their original names. However, if you carefully re-name your original videos to match the compressed published videos, and then switch them in the story_content folder (i.e., move the published, compressed files out of the folder, and put the re-named original videos into the folder), the original, highest quality videos will play in the course.

Sarah Padioleau

Hi Marty and Leslie,

I am currently encountering the same issue as Marty. I am uploading an MP4 to Articulate Studio and the "do not compress" option is greyed. I have read through the article. Would you have a recommendation as to how to proceed to edit/change the profile of an mp4 to a baseline, main or high profile? Thank you for your help, Sarah

Leslie McKerchie

Hi Sarah!

Sounds like you took a look at this article that I shared above.

I assume that means you've ruled out the previously edited or imported prior to Update 3. 

Editing the video would be within a 3rd party tool and this is certainly not my realm of expertise. I know that many on my team use Handbrake for many conversions. 

Not sure if Marty is still subscribed here or if he found a solution since this thread is a bit dated. You are certainly welcome to reach out to the user directly via the 'Contact Me' option on the user profile if you do not hear back soon.

Otherwise, hopefully someone in the community will be able to chime in and assist you here.