How to change an e-mail address in a user's profile?

As Administrator, I need to update an e-mail address for one of my user's in Articulate Online.  When I navigate to their profile page, the e-mail field is uneditable.  Is there some other way to do this? 

The user has already completed a course and has a test score associated with that course, so I can't just delete the user and re-create user with the correct e-mail address.

2 Replies
Jeanette Brooks

Hi Rachel! Here's how users can change their email address directly, on their own:

http://www.articulate.com/support/articulate-online/kb/?p=258

There isn't currently a direct way for an admin to change individual users' email addresses, but you're welcome to submit a feature request for that.