Corrupted Articulate in Learning Module?
Has anyone had this happen? I need help - major help - in resolving it, without needing to completely recreate it. I'm very frustrated. :(
We have a training module that we created in PPT, had it all synched and recorded. The person creating it saved all the files to our shared server. I downloaded them from the server to my local computer. I can update the PPT but every time I try to click on the Articulate tab to preview, publish or do anything (synch, etc.) it freezes and then crashes my PPT. I can open other modules and work in Articulate fine, it's just this particular one. To troubleshoot, I had my co-worker try opening her original files on her local computer and it is now doing the same thing to her (these are not the files from the server, these were the original files on her computer). Prior to saving them to the server for me, she was able to do anything she needed to in Articulate with this file. We "share" files this way all the time, but this is the first situation like this.
We have multiple presenters recorded on this particular module (including the owners of the company) and would have a hard time getting these recordings again, so I'm hoping someone can tell me some quick fix or perhaps I'll need to send it to the guru's at Articulate... just anything to help us not have to start from scratch! Help?