Ideas? Suggestions? Reinforcement
I'm creating a proposal for a course on different customer types (orthopedic surgeons; radiologists and so on) for a medical device company. The content will include an overview of the customer (physician) including a history of the specialty, the personality type that chooses the specialty, typical daily schedule, types of conditions they treat etc.
The client asked me to propose some tools the reps/managers can use to reinforce the course in the field. I'm lost on what to propose. Any ideas/suggestions would be greatly appreciated.