Quizmaker, AICC, and MACs


I'm having trouble with Articulate Presenter and Quizmaker content sending a completion status on MACs. The MAC audience can use either Safari or Firefox, but both exhibit similar behaviors. Here's what I've observed so far:

  • Our Presenter courses with embedded Quizmaker assessments are communicating with the LMS when run from a MAC environment - they send and receive bookmarking data and send the time a user has spent in the course.
  • The completion status, controlled by a passing score in the Quizmaker assessment, works on some but not most courses.
  • In courses with a Finish button, that button does not work on MACs.

Is there a document that outlines what settings you should use to successfully launch Artifculate content on MACs? It seems like enough data is being passed that our courses CAN work; but most aren't in their current set up.

We use Articulate Studio 9.0

Our LMS is SuccessFactors

Thanks in advance for your help.

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