Exit Course Trigger vs. Closing Browser Window
I have a course that's experiencing weird issues where participants will try the exam multiple times and not pass (it's pretty difficult) and then when the do pass our LMS is not recording the passing grade.
We have done extensive research trying to understand why this might be. We think it may have to do with people clicking to close their browser window vs. clicking the Exit button.
Has anyone else experienced this? I don't believe there is any way for me to prevent people from closing the browser window, so other than a message saying not to do that, any thoughts or options? Thanks!