16 Replies
Ashley Terwilliger

Hi Heather,

Are you scaling the image once inserting it? Have you looked into inserting it as a png file instead of a jpeg (they seem to behave a bit better)? You mentioned it not happening before, so this a new behavior for you while working in Storyline?  Whenever something changes in terms of how it "used to work" I also recommend looking at the repair. 

Heather Ross

Hi Ashley,

I tried the png file type based on what I read from doing a search of previous discussions. I scanned the information on scaling and found a infographic with dimensions. What I need to capture is pretty wide so the dimensions of available space will not show much. :(  I am going to try a repair.

 

Ashley Terwilliger

Hi Heather, 

The maximum size for images in Articulate Storyline is 2048 pixels x 2048 pixels. Images that are larger than this will lose quality when inserted into Storyline, which may make them appear blurry or fuzzy.

When importing a very large image into Storyline, it'll initially be scaled down to fit within the slide dimensions that you chose for your project. However, you can reset it to its original size after inserting it. Here's how. 

Heather Ross

Thanks Ashley - I uninstalled Storyline 2 and reinstalled. The jpeg I have is 1862x831. I did the resize option and that did help with the crispness in slide view mode. Because the image is an odd size after I restored with the size and postion option I resized to 528x720 and the image is still crisp in slide view but not preview mode. Would the custom setting of 80% as the image quality impact the preview mode and cause fuzziness? 

 

Heather Ross

Phil,

Thank you for the information. the .gif file does look a little better. The problem I face is that what I am trying to capture is very wide. Even if I adjust the window on my  screen before I take a snagit, I will  end up needing to manipulate it once in Storyline so the student can see the text.  I like to have images take the full story size - especially when dealing with software training.