Graphics not appearing in published resource?


I'm wondering if anyone else has experienced a similar problem to the below...I'm not sure if it's a bug or just me. I made some changes to a course and republished, and suddenly found some of the graphics were missing from the initial and final screens. The preview works fine, but in both cases there are images on top of thought bubbles. The thought bubbles don't appear in the published course any more. I tried saving the project as a second file, which worked the first time, but not after further changes or subsequent re-saves. Have included a couple of screenshots of the first slide. Please let me know if anyone's experienced something similar or has any suggestions!



File preview:

Published output:

Slide in Storyline:

(The image and cloud callout are grouped together...I can't reorder as the picture will then be obscured...the picture's appearing fine, and both are down as visible. Plus it's previewing fine. Am stumped...)

7 Replies
Peter Anderson

Hmm, sorry for the trouble, Tamara.

Have you tried grouping the images and thought bubbles together? Or maybe right-clicking them all and saving them out as a PNG and then re-inserting?

Or if you'd like, we'd be happy to take a closer look at it. You can attach the .story file here, or send it to us privately, and we'll try to figure out what might be going on