Imported Video Clips End Too Soon

Hello Articulate Community:

I'm using the most up-to-date version of Storyline 360 and have encountered a unique problem. At least I did not find anything just like it here. 

A slide contains an MP4 file that is really just audio. (Why we save our audio clips as MP4 files is a side issue.) This scheme works well, but I have one slide with a 2:45 second clip. All of the audio narration is there, but when the clip's imported, the audio cuts off about 75% of the way through the material. This has not happened on any other of hundreds of MP4s we uploaded to our courses. 

Has anyone else encountered this rare and odd behavior in Storyline 360 before?

2 Replies
Vincent Scoma

Hey Chester,

This is rare and odd indeed. To clarify, is your course stored on your local hard drive? If it is on a network drive, this could be resulting in the behavior you are seeing. 

If you are working on your local hard drive, a simple repair of Storyline 360 might do the trick. 

Please give that a try and let me know how that works out!