Issues with translating using XLIFF file
We have hit a major stumbling block with translating Storyline 360 courses to the point where we won't be able to use Articulate for developing our courses unless we can get this resolved. Our courses need to be translated into approx. 30 languages and we use native speakers for translation. The Word version is not an option so we have to use the XLIFF process. The process that we have used which works fine with other authoring tools is as follows:
- Export the XLIFF file
- We have a Java program that converts the XLIFF content into a spreadsheet that we share with translators
- Another Java program converts it back into the XLIFF file
- We then import the translated XLIFF file back into Articulate and manually fix any text formatting required.
This works just fine with Captivate and HTML courses but when we try it with Articulate it says import successful but nothing has changed, it just has the original English version.
We've been in contact with Articulate support but they told us it was out of scope so I'm putting it out here in case anyone has had similar issues and can offer any ideas on how we can work around this.