1 Reply
Ren Gomez

Hi Martha,

Thanks for reaching out, and I'm sorry you're running into this issue! Do you know if the images you're experiencing this with have been rotated inside Storyline?

One way to check this would be to reset your image, then try to crop again. Here's how:

  1. Select the image.
  2. Under Picture Tools->Format, select the Reset Picture drop-down.
  3. Select the Reset Picture & Size option.

Try cropping the image again and see if it works as expected. If not, a quick repair of Storyline may help refresh the software!