Notes tab separator bar - overlap on initial visit

Hi all,

Not sure if this is a known issue with Storyline 2, but I couldn't find it being covered when I ran a search in the community discussions. I'm having a problem where the Notes (transcript) tab is showing a separator bar overlap on the first visit to this tab--as if the program is trying to force the Notes title to be only one line in length.

However, if I click the Menu tab and then return to the Notes tab for a revisit, the separator bar snaps into its correct place to accommodate the two-line Notes title. Is there a way this can be fixed so that initial visits won't cause the separator line overlap?

Thanks in advance,

Michelle

11 Replies
Alyssa Gomez

Thanks for bringing this up, Michelle. We're seeing the same thing, specifically that longer slide titles are cut off by the separator bar when the Notes tab in the side panel is in a location other than 1st tab. 

We're keeping an eye on this bug to evaluate how many customers are impacted and what impact it has on courses. The number of customers and depth of impact are two of the elements that help us prioritize bugs and fixes.  

Thanks again for letting us know you're seeing this issue, and I'm sorry if it's causing you headaches!

Suresh Nambiar

Here is the test case: 

If you open a course, then access a random page from the menu (without clicking Next from the page), then open the Notes tab, the page title on it appears misaligned. This misalignment disappears if you click next and go to a different page, and then come back to the page.

Alyssa Gomez

Hi Suresh,

Thanks for that screenshot. That looks to be a little different than the bug that was originally reported. It looks like the notes tab separator line is moved down into the notes text area.

I tried recreating this in a new Storyline 3 file, but I still need your help. You can have a look at my test file here. Could you share a sample of the file that is giving you trouble?

Suresh Nambiar

Hi Alyssa,

Thank you for your response. We are still experiencing this issue, but our programmer found a temporary workaround. He worked on the following files to resolve this issue.

1. html5\lib\stylesheets\main.min.css

2. search “.is-desktop .panel-relative-hr” and change “top:1em” to “top:0.5em”