"Pick many" selected state not displaying for some users
Has anybody had issues where the "selected" state of a pick many interaction does not show?
Attached is a question several users have had problems with. The attachment shows the selected state that should occur when an option is selected.
I've had 2 users report that the options did not highlight for them when they selected them. I called them and shared their screen so I could make sure there was no user error, or it wasn't just too faint or anything for them to see - nope, it just didn't turn up. They are still getting "selected", as if we close the program to wipe any selected answers, open it up again, select the 2 correct answers and only them and press "submit", it accepts the correct answers.
The course was published in Nov2020 for LMS in HTML5 only format. Both users were using Microsoft Edge - 1 says they tried it with Chrome also with the same result but I can't verify that as I didn't see it.
I tested this module myself in various browsers and did not encounter any such issues. I've had several hundred users complete this course since November but got these 2 reports today - is there anything in the settings of Microsoft Edge which may have changed?
Thanks in advance to the community,