Quiz not marking correctly
Fingers crossed someone may be able to provide a little help or advice.
I have a quiz which is 20 multiple choice questions at the end of a course. When we review the course and test run it all seems fine. However as soon as it goes live and trainees complete the course and quiz something strange happens.
When the user reviews the quiz because the result slide shows a fail mark, the questions shown as incorrect are actually correct (the radio button has been correctly selected).
I cant seem to see why it would be marking as incorrect and scoring incorrect even when the users has selected the correct answer.
Now this course is undertaken by around 250 every week, but just a small number of people are effected, so the issue is sporadic.
I have attached two screen shots of two questions answered correctly but marked incorrect.
Anyone have any ideas or experienced anything similar?