Recourse Issue within Storyline 2 Player

I am publishing several courses into our LMS.  I have included resources in each course.  I have all resources saved and located in the same file locally and I will have random courses show that the resource is not found when played in our LMS.  Out of 14 courses I've had 2 so far come up showing an error message of not available.  Any suggestions would be greatly appreciated.

Thanks so much in advance,

Denise

10 Replies
Ashley Terwilliger-Pollard

Hi Denise,

Are you able to determine if it's particular resources types? You may want to test one of these problematic courses at a site such as SCORM Cloud which is an industry standard for testing SCORM content. If it works as expected there, you'll then be able to share those results with your LMS team. 

Denise  Granger

Thanks Ashley,

I uploaded the course to SCORM Cloud and it didn't work there either.  I have deleted the PDF, Resaved the PDF, Deleated the attachement in Resources in the Player, Readded the resource and it still gives an Error 404: File Not Found Message.  This is very frustrating so any suggestions or advice would be greatly appreciated.  All Resource files are PDF and saved locally.