4 Replies
Denise  Granger

One of our IT staff was able to resolve the screen recording issues because the screenshot slides were saved in mp4 format instead of mp3. He made a change in IIS so that it would see mp4 as mp3 and now they will play online. It was really an IIS issue, not an issue with the screen recordings or storyline.  Thank everyone for all your help and suggestions! - Denise