Storyline 2 serial number
Understand that a serial number can only be use in 2 machines. Currently one of my machine (Machine A) did not deactivate the license first before undergoes reformat. When my Machine A returns I could not activate the license again stating that usage limited. At the very moment, I've been deactivating and activating the remaining one license use, between my two machines which is inconvenience. I've reported this issue to the support team. But seems like they could not be any help.
Have any of you faced this issue before and how to solve this? I'm just wondering what if one day, one of the machine got stolen then how? Can't I deactivate from all machines like how Adobe can?