Storyline 3 Video always returns to beginning on restart
I am having trouble with a course that has one video (30 min). It does have 2 slides so that only by advancing to the second slide the course can be marked as completed. When they close out of the course in the LMS (I believe it is HealthStream), reopening restarts the video instead of resuming where the course closed.
On the slide properties, I have it set to 'Resume saved state' when revisiting. And I have updated the Player to 'Always resume' on restart. With "prompt to resume" the client never got the prompt. Can someone please help me with getting the video to resume where it stopped when course closed?