Storyline | Insert Video from Content Library Not Working

The videos are loading for view from preview and and insert is not working when inserting from the Content Library. 

 

I'm fairly confident it's the external site the content is pulling from is being blocked by my security team. 

 

Is there a URL or location I can give my security team on where the content is pulling from so they can review and lift the restriction. 

1 Reply
Ren Gomez

Hi Jason,

Yes! You'll want to have your security team allowlist the network endpoints listed here to access Articulate 360 fully. 

If you're still running into access issues after this, connect with one of our support engineers and we'll do some further troubleshooting to get you downloading the Content Library files correctly!