weird pop up box blocking progress?
I'm not sure how to categorize this issue, and I cannot recreate it.
I've course which has a preassessment, and for certain questions, users are only asked further related questions if they answer the first question in that series correctly.
So in screen clip 1, if the user gets the first question wrong, they are shown a negative feedback slide and directed to the next question in slide "Rule9_o_obliterate".
I used slides to build this preassessment rather than question banks as I couldn't figure out how to get question banks to behave in the exact way I want.
The issue here is I have a user who has answered the first question incorrectly, but they are being blocked from proceeding by a strange pop-up box (see screengrab2) - a box labelled with "Rule9_O_obliterate". As this label related to the next slide, I can't figure out where it is coming from....it's not the negative feedback slide.
Has anyone seen behavior like this before?
This story uses a custom story size (1800 x 2000, ratio aspect locked), which I have seen play havoc with feedback layers before - though I am particularly puzzled here though as the pop-up seems to be relating to the next slide in someway.
This course has only gone to a small spread of users to far, but no other user has reported this issue. I can't recreate it. This user in particular was using internet explorer but when I purposefully got this question wrong in internet explorer it behaved as expected.
Course is published as SCORM 1.2 and uploaded to our LMS system.
Any insights gratefully appreciated,