Rise SCORM Not Bookmarking Completion when Exit Button Not Clicked

Hello, Rise SCORM is not saving the progress in Moodle when the "Exit Course" link is not clicked.

Has anybody else experience this problem?

Typically, as long as the SCORM file is closed properly than it will track back to the LMS. This is my first time using Rise in Moodle so maybe it is a Moodle thing?

Admin: I have a video to share privately if you think it would be helpful in diagnosing. 

Thank you for your time!

 

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