Video in Rise playing 5 seconds of audio
I've created a video using Storyline 360 to embed in Rise. It's got two problems I can't solve.
(1) The most important issue is the video autoplays the first 5 seconds, but then when you click 'play' the audio starts from the beginning & you have two versions playing over each other. Any ideas? Stopping autoplay would do it, but I can't find out how to do that.
(2) It's exported a different size & gives me large black borders either side in Rise. I have played with using different players in Storyline but I can't get rid of the borders.
Help gratefully received!