Alyssa Gomez
Alyssa Gomez Staff
Customer Happiness Specialist at Articulate
Activity
"Great! I'm glad it worked for you!"
  • 5 years ago10/20/16 at 8:42 pm (UTC)
Activity
"Hi Will, You are correct that the only alternative is to turn off the seekbar in the player and customize all of the narrated slides to ..."
  • 5 years ago10/20/16 at 8:39 pm (UTC)
Activity
"Thanks for sharing your case number with me Patrick - you should be hearing from one of our support engineers soon."
  • 5 years ago10/20/16 at 8:16 pm (UTC)
Activity
"You can actually click Add Attachment at the bottom of the Reply frame right here on this page!"
  • 5 years ago10/20/16 at 8:03 pm (UTC)
Activity
"Hi Will! Thanks for attaching the sample slides! Although you cannot add a trigger to the next button on a quiz slide the traditional wa..."
  • 5 years ago10/20/16 at 7:39 pm (UTC)
Activity
"Hi Patrick! Would you be able to send us the project file, or a sample of the affected slides, so we can try to replicate this on our en..."
  • 5 years ago10/20/16 at 6:58 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Problem with States
"Hi Bob! Thanks for reaching out here. Would you mind sharing your project file (or even just a few slides) so I can take a look at the tr..."
  • 5 years ago10/20/16 at 6:47 pm (UTC)
Activity
"Do you mean you want only the Notes tab to show on the first slide, and then you want all three tabs to show on the rest of your slides? ..."
  • 5 years ago10/20/16 at 6:42 pm (UTC)
Activity
"Hi Kevin, welcome to Heroes! To make changes to your player tabs, go to Player Properties by clicking the Player button in the top naviga..."
  • 5 years ago10/20/16 at 6:31 pm (UTC)
Activity
"Absolutely! Glad to help!"
  • 5 years ago10/20/16 at 6:16 pm (UTC)
Activity
"Thanks for that suggestion, Eric!  Sandie, I'd also recommend using Articulate Tempshare to share your project online. One thing to note..."
  • 5 years ago10/20/16 at 4:24 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Animation Loop?
"Great idea, Michael! Thanks for popping in to help!"
  • 5 years ago10/20/16 at 2:02 pm (UTC)
Activity
"Hi Matthew,  Sorry to hear you ran into this issue. What Storyline update are you on?  Also, are your audio files M4A? If so, you may f..."
  • 5 years ago10/20/16 at 1:53 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Default font for Notes
"Hi Kendra! Thanks for reaching out here. It's not currently possible to change the default font for notes, but you can edit the font sty..."
  • 5 years ago10/19/16 at 7:41 pm (UTC)
Activity
"Hi Carla, I'd be happy to help! Take a look at your "Feedback" layer on each slide. Notice how it says Change state of btn-1 - "Oval" to..."
  • 5 years ago09/30/16 at 9:16 pm (UTC)
Activity
"Hi Heidi, As you've already experienced, changing the story size after you've started a project will move, shift, or scale to fit the ne..."
  • 5 years ago09/21/16 at 8:13 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Drag and Drop Interaction
"Hi Sabrina, That's exactly what I would have suggested! You can use a hotspot, or a transparent shape. Either way, it works the same. Gr..."
  • 5 years ago09/21/16 at 8:05 pm (UTC)
Activity
"So glad it worked for you! You are correct that the trigger I set up tells Storyline to activate the button if both text boxes are not em..."
  • 5 years ago09/21/16 at 6:31 pm (UTC)
Activity
"Thanks for sharing your file - this is a quick fix! The reason your rectangles aren't dragging is because they have a transparent fill. I..."
  • 5 years ago09/21/16 at 6:23 pm (UTC)
Activity
Alyssa Gomez replied to the discussion 508 Compliant
"Hello, Ann! Here's a table that outlines how Storyline has been optimized to meet requirements of Section 508 accessibility. I hope this ..."
  • 5 years ago09/21/16 at 5:46 pm (UTC)
Activity
"Hi Gayle! Thanks for providing the screenshots! From the looks of it, it seems to me like you set everything up correctly. Would it be p..."
  • 5 years ago09/21/16 at 5:03 pm (UTC)
Activity
"Hi Michael, You're right, I noticed that when I was testing. However, removing the hotspot trigger from the trigger pane prevents the ha..."
  • 5 years ago09/21/16 at 4:15 pm (UTC)
Activity
"Hi Kelsey! There are a few ways you can achieve this. One option would be to cover your entire slide with a rectangular hotspot. Then, f..."
  • 5 years ago09/21/16 at 3:28 pm (UTC)
Activity
"Great to hear! I'm so glad it worked for you!"
  • 5 years ago09/21/16 at 2:34 pm (UTC)
Activity
"Thanks for sending the screenshot! The seek bar within the player represents the timeline of the base layer. However, your audio file is ..."
  • 5 years ago09/21/16 at 1:57 pm (UTC)