Alyssa Gomez
Alyssa Gomez Staff
Customer Happiness Specialist at Articulate
Activity
Alyssa Gomez replied to the discussion Lesson not showing up when "start course"
"Hi Kelsey! Thanks for reaching out! Would you be able to share a few fullscreen screenshots of your course, or send us the course Share l..."
  • 24 days ago10/01/21 at 7:45 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Rise Process block image alignment
"Hi Operations L&D! Please try using the image alignment buttons to switch the alignment back to left. Close the block edito..."
  • 24 days ago10/01/21 at 7:37 pm (UTC)
Activity
"Nothing new to share yet, Alex. Thanks for checking in!"
  • 24 days ago10/01/21 at 7:32 pm (UTC)
Activity
"Hi everyone! We're excited to announce that you can now align your images in accordion, tabs, timeline, and process blocks. Choose from l..."
  • 24 days ago10/01/21 at 6:17 pm (UTC)
Activity
"Hi everyone! We're excited to announce that you can now align your images in accordion, tabs, timeline, and process blocks. Choose from l..."
  • 24 days ago10/01/21 at 6:16 pm (UTC)
Activity
"Hi everyone! We're excited to announce that you can now align your images in accordion, tabs, timeline, and process blocks. Choose from l..."
  • 24 days ago10/01/21 at 6:16 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Images in the Tab block
"Hi everyone! We're excited to announce that you can now align your images in accordion, tabs, timeline, and process blocks. Choose from l..."
  • 24 days ago10/01/21 at 6:16 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Centering the Image in Rise Tab Block
"Hi everyone! We're excited to announce that you can now align your images in accordion, tabs, timeline, and process blocks. Choose from l..."
  • 24 days ago10/01/21 at 6:15 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Knowledge Check, Block after wrong answer
"Hi Jacqueline, You could add a checkbox list block with this message: "I acknowledge that I agree to the terms." Then, add a co..."
  • 25 days ago09/30/21 at 9:53 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Storyline blocks delay in Rise
"Hi there, Member Experience Training! What kinds of issues are you seeing in your Rise 360 course? If you can tell us more about what's g..."
  • 25 days ago09/30/21 at 9:40 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Storyline Rise 360- Questions....
"Hey Chris! These are great questions, and I'm happy to go over the details with you. First, let me explain the difference between Rise 36..."
  • 25 days ago09/30/21 at 9:30 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Articulate compatibility
"Hi Uzma! You can contact a member of our Rise.com team here to learn more about pricing, or you can click the chat icon in..."
  • 25 days ago09/30/21 at 7:19 pm (UTC)
Activity
Alyssa Gomez replied to the discussion scorm progress
"Hi Zsuzsanna, It sounds like you're using Storyline since you mentioned the classic player. Please share your LMS output file with u..."
  • 25 days ago09/30/21 at 7:11 pm (UTC)
Activity
"Hi Dana, Thanks for your message. We didn't make any changes to Rise in 2019 that would have caused this to happen, and that's why t..."
  • 26 days ago09/29/21 at 8:29 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Adding "Continue" button to Rise Quiz
"Hi Alicia! You shouldn't have to disable to sidebar menu to see the Continue button on the quiz results screen. Would you be willing to s..."
  • 27 days ago09/28/21 at 6:16 pm (UTC)
Activity
"Hi Laura! I'm glad to hear you're designing with accessibility in mind! While I'll leave the specific recommendations to the commun..."
  • 27 days ago09/28/21 at 6:12 pm (UTC)
Activity
"Thanks for asking, Holly. This isn't on our feature roadmap right now. "
  • 27 days ago09/28/21 at 6:10 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Adding "Continue" button to Rise Quiz
"Hi Joane! Is the quiz the final lesson in your course? If so, you won't see the Continue button. Add another lesson after the quiz, and t..."
  • 27 days ago09/28/21 at 2:55 pm (UTC)
Activity
"Hi Amanda, We'd love to have a look at the updated XLIFF file that won't import into your course. Would you mind sharing it with us..."
  • 1 month ago09/23/21 at 9:45 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Videos to Automatically Play in Rise
"Hi Harry, Storyline blocks that contain audio or video in the first slide autoplay in Firefox and Microsoft Edge. They don't au..."
  • 1 month ago09/23/21 at 9:26 pm (UTC)
Activity
"Hi Amanda! Is this happening in courses you already published or is this only happening in courses on your Rise 360 dashboard? Do you not..."
  • 1 month ago09/23/21 at 9:23 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Preview Links Not Working
"Hi Kristoffer! Are you using the Share link, shown below? If so, this link should work in Chrome and Edge. If you are u..."
  • 1 month ago09/23/21 at 9:15 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Moving image right in a Image+text block
"I'm glad that solved the issue, Lisa! Tacha, please let us know if you're still having trouble with the Enable zoom on image click&n..."
  • 1 month ago09/23/21 at 9:06 pm (UTC)
Activity
"Hi there, Mona. That course is part of the professionally designed pre-built content in Rise.com! You can view some of these sa..."
  • 1 month ago09/23/21 at 9:04 pm (UTC)
Activity
Alyssa Gomez replied to the discussion Rise 360 is not processing audio
"Hi Brad! It sounds like the file size is under the maximum limit, so I wouldn't expect you to have issues uploading it to Rise 360. Would..."
  • 1 month ago09/23/21 at 4:53 pm (UTC)