David Fair
David Fair Staff
Senior Manager of Product Documentation at Articulate
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"Hi Margit, thanks for reaching out! Excel supports multiple CSV formats, and some of them could cause problems for accented characters. I..."
  • over 2 years ago07/30/19 at 3:09 pm (UTC)
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"Hi, Jack! Great question about CSV requirements. If you're using a spreadsheet app to create your CSV file, you just need to add terms to..."
  • over 2 years ago07/25/19 at 5:52 pm (UTC)
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David Fair replied to the discussion Tutorials by David Flair
"Hi, David! The Storyline 360 getting started tutorials are here. And you can find links to all the product tutorials and user guides..."
  • over 2 years ago07/19/19 at 7:09 pm (UTC)
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David Fair replied to the discussion Tutorials by David Flair
"I'm so glad to hear you like the Storyline tutorials! We don't share the project file for the employee health demo course. To work throug..."
  • over 2 years ago07/18/19 at 8:43 pm (UTC)
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David Fair replied to the discussion Storyline 2 update 12 question
"Hi, Scott, a new version of the Articulate Updater is now available if you want to update your delivered courses without having to republ..."
  • over 4 years ago05/12/17 at 10:03 pm (UTC)
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David Fair replied to the discussion Storyline 2 update 12 question
"Great! Glad I could help. :)"
  • over 4 years ago05/11/17 at 9:34 pm (UTC)
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David Fair replied to the discussion Storyline 2 update 12 question
"Hi Scott, Great questions. Google Chrome 57 for Android made some changes to the way audio is handled, which means audio in your existin..."
  • over 4 years ago05/11/17 at 9:30 pm (UTC)
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"Brilliant solution, Alex!"
  • almost 5 years ago12/13/16 at 10:24 pm (UTC)
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"Hi KR, Click, tap, select, ... ? The struggle is real, and I feel your pain. :) I've taken to using "click" when the audience includes n..."
  • almost 5 years ago12/13/16 at 9:50 pm (UTC)
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"Hi Jhon, The Updater fixes courses that have already been published. To publish new courses that automatically work with Chrome 44, be s..."
  • over 6 years ago07/31/15 at 7:46 pm (UTC)
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David Fair replied to the discussion [WIP] Project Preview - Comet landing
"Superb, Jerson!"
  • almost 7 years ago01/30/15 at 9:33 pm (UTC)
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"If you’re interested in the technical aspect of this, here’s what’s happening: When the video node src parameter is changed in iOS 7, the..."
  • 7 years ago09/26/14 at 11:39 am (UTC)
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David Fair replied to the discussion Most accurate product info
"Hi, SP. Yes, those articles are up to date. They'll continue to be updated as necessary with each new release."
  • over 7 years ago03/18/14 at 12:50 pm (UTC)
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David Fair replied to the discussion Storyline Audio
"Hi Chrissy, Welcome to the forums! I see what you mean. It appears to be a bug. I've reported it to our engineering department. I believe..."
  • over 8 years ago08/23/13 at 9:43 pm (UTC)
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David Fair replied to the discussion Circular timeline interaction
"Hi Pummi, Thanks! I didn't create the graphics. I just used the ones from the example."
  • over 8 years ago05/16/13 at 10:56 am (UTC)
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"Well done, Jeff! Thanks!"
  • almost 9 years ago02/22/13 at 10:12 am (UTC)
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David Fair replied to the discussion Bug? Changing shape with lines...
"Hi Bruce, Lines can't be changed into shapes or vice versa. But you can change the end points of a line without recreating it. Right-clic..."
  • almost 9 years ago01/09/13 at 11:29 am (UTC)
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David Fair replied to the discussion Audio to match up with presentation
"Hi Jamie, Here's a screencast demonstrating another way that might be quicker for you. It uses Articulate Presenter to break apart the or..."
  • almost 9 years ago12/18/12 at 5:00 pm (UTC)
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David Fair replied to the discussion Friday Freebie - Drag and Drop
"Both templates are beautifully done. Thanks, Montse!"
  • 9 years ago11/05/12 at 5:37 pm (UTC)
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"This is beautifully done, Montse!"
  • 9 years ago10/13/12 at 9:36 pm (UTC)
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David Fair replied to the discussion Secure elearning?
"Hi Rebecca, Hopefully, others in a similar situation will chime in here with their experiences and recommendations. But your best course ..."
  • 9 years ago10/04/12 at 8:29 am (UTC)
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"Good point, Jeanette."
  • 9 years ago10/03/12 at 8:07 am (UTC)
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"Hi Ken, It looks like you want to add a point to the variable when they click the Submit button if they've selected the correct check box..."
  • 9 years ago10/02/12 at 2:21 pm (UTC)
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"That's great news, Andy! I just tested it, and it worked like a charm. Thanks!"
  • 9 years ago09/25/12 at 11:26 am (UTC)
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David Fair replied to the discussion Storyline Audio
"Hi Alison, I think what's happening is that the marker audio is also getting paused (when the Pause layer is shown), since it's technical..."
  • 9 years ago09/10/12 at 8:30 am (UTC)