Gwen McLean
Gwen McLean
Senior Writer/Instructional Designer at Informa Training Partners
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"Thanks. It seems like the program just needed a rest. I shut down my computer, left it for an hour, came back, turned it on, and it worke..."
  • almost 8 years ago03/07/14 at 7:42 pm (UTC)
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Gwen McLean replied to the discussion Exit button will not work
"I'm using 09, publishing for LMS, but have to view it on my computer, not from the LMS link."
  • almost 8 years ago03/05/14 at 2:11 pm (UTC)
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Gwen McLean replied to the discussion Importing Old Studio Courses
"I don't have an answer for you, but I am about to try to import a Studio 9 course into Storyline and am having problems finding instructi..."
  • 8 years ago11/20/13 at 8:09 am (UTC)
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"Actually, I have a different problem. The whole course does publish. I just can't click next to get to the next scene. I have to go to th..."
  • over 8 years ago09/26/13 at 8:53 am (UTC)
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"reboot worked. thx."
  • over 9 years ago05/08/12 at 2:21 pm (UTC)
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"I managed to restore the resume function. I deleted two player templates from the player template menu. This appears to have fixed the is..."
  • almost 10 years ago02/17/12 at 8:14 am (UTC)
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"I have also tried publishing in SCORM 2004, as per advice from the forum, but this did not work either."
  • almost 10 years ago02/17/12 at 5:39 am (UTC)
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"Thank you  again. I do work on my C drive always and try to keep path names as short as possible, but thanks! I'm sorry to keep asking yo..."
  • almost 10 years ago02/16/12 at 6:21 pm (UTC)
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"Thanks for your help on this. This latest solution worked. But I have to say, the last time I published the course after I made one more..."
  • almost 10 years ago02/16/12 at 1:10 pm (UTC)
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"Just when you  thought it was over ... I need the QM screens to do the same.  It appears that restricting the Presenter in the player tem..."
  • almost 10 years ago02/16/12 at 7:00 am (UTC)
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"I found some help online at http://community.articulate.com/forums/p/1170/17393.aspx#17393 It seems to have fixed the problem. I will che..."
  • almost 10 years ago02/16/12 at 5:27 am (UTC)
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"More on this ... The problem seems to be that even though I have set certain settings in the Player Template, they are not sticking, even..."
  • almost 10 years ago02/16/12 at 4:59 am (UTC)
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"Thank you for sticking with this. I have set the Player Template in Presenter to Restricted. I have tried saving it under the same player..."
  • almost 10 years ago02/15/12 at 7:34 pm (UTC)
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"If I do this, it does not make the user view the last step of the interaction the first time through, unless I'm doing something wrong. F..."
  • almost 10 years ago02/15/12 at 11:02 am (UTC)
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Gwen McLean replied to the discussion Making changes to Engage screens
"Thank you Heidi. I just did that, and unfortunately, when I published the course, the changed slides were not in the player. Very frustra..."
  • almost 10 years ago02/06/12 at 7:08 am (UTC)
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"I have one more question. Instead of uninstalling it, can I just disable it when I go to publish  the  course?"
  • 10 years ago12/15/11 at 11:10 am (UTC)
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"That is the problem. I do have Carbonite and '09. Thx!"
  • 10 years ago12/15/11 at 9:49 am (UTC)
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Gwen McLean replied to the discussion custom text labels not saving
"Thanks again. That didn't work either. I will submit a support case."
  • over 10 years ago06/23/11 at 9:58 am (UTC)
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Gwen McLean replied to the discussion custom text labels not saving
"Thank you, Brian. Unfortunately, that is not the problem. The add-ins are checked and not disabled. Any other ideas? Gwen"
  • over 10 years ago06/23/11 at 8:32 am (UTC)