James Jordan
James Jordan
eLearning Developer at Publix Super Markets, Inc.
Activity
James Jordan replied to the discussion Closed captions not working
"Was this issue resolved? I'm having the same problem when importing any caption files like .srt, .vtt. I can see the captions in pre..."
  • 8 months ago06/01/21 at 1:25 pm (UTC)
Activity
James Jordan replied to the discussion Font displaying incorrectly
"Hi Steven, I have a fix that I’m testing this week. I’ll let you know how it goes. We’re an On Premise SumTotal customer. We use remote ..."
  • over 1 year ago10/13/20 at 9:22 pm (UTC)
Activity
James Jordan replied to the discussion Font displaying incorrectly
"Hi Ashley, We have all the settings set as you suggested and we still get the following. It looks fine in Storyline 360, but we get this ..."
  • almost 2 years ago01/23/20 at 1:59 pm (UTC)
Activity
James Jordan replied to the discussion Storyline Suspend_data decipher
"Articulate doesn't provide any method to read the data."
  • over 2 years ago06/13/19 at 4:37 pm (UTC)
Activity
"Hi Ashley, It was me not verifying the problem before posting. After I posted, I decided to look at it myself to see what was going on ..."
  • over 2 years ago05/31/19 at 8:32 pm (UTC)
Activity
"Thanks Ashley! I opened a support case because some of the content is considered proprietary and I didn't want to post the .story file he..."
  • over 2 years ago05/31/19 at 5:04 pm (UTC)
Activity
"Additional information: Storyline 360, IE 11, Windows 10, published as Flash with HTML5 backup.  "
  • over 2 years ago05/30/19 at 2:47 pm (UTC)
Activity
"Hi Brian, I have that setting enabled and I still see the issue.  What else can I try?  The fonts that are having the problems are Open ..."
  • over 2 years ago05/08/19 at 7:08 pm (UTC)
Activity
"Was there a resolution on this and, if so, what was it?"
  • almost 3 years ago02/04/19 at 9:53 pm (UTC)
Activity
"Hi Sinchu, You can read the slide views, but I don't know about the variables.  It looks like your user went through 19 slides in the se..."
  • over 3 years ago06/29/18 at 6:26 pm (UTC)
Activity
James Jordan replied to the discussion Storyline Suspend_data decipher
"I've figured out a way for you to somewhat decipher the encrypted suspend data, but you would need to have the Storyline file in order fo..."
  • over 3 years ago06/28/18 at 8:01 pm (UTC)
Activity
"Hi Dominique, We are on SumTotal 8.9.3 and we capture our Storyline quiz data and use it for reporting purposes, but we do it mostly on ..."
  • 6 years ago11/03/15 at 6:12 pm (UTC)
Activity
"Then you should be able to use the SumTotal SCORM Extensions to accomplish what you want.  I can send you the code if you'd like to try i..."
  • over 9 years ago09/26/12 at 9:10 am (UTC)
Activity
"Are you using Remote Content Servers?"
  • over 9 years ago09/26/12 at 8:56 am (UTC)
Activity
"Hi Susan, Did you ever figure this out?  I have the same problem and thought I found a solution using SumTotal's SCORM Extensions, but it..."
  • over 9 years ago09/26/12 at 6:56 am (UTC)