Maria Costa-Stienstra
Maria Costa-Stienstra Staff
Customer Happiness Specialist at Articulate
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Maria Costa-Stienstra replied to the discussion The problem of moblie adaptation on scorn courses
"Hi, Silvia. Thank you for reaching out! It looks like you're opening the course through the LMS's app, is that correct? Have you attempte..."
  • 16 hours ago01/18/22 at 9:45 pm (UTC)
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"Hi, Scott. Thank you for reaching out! While not currently a feature in Storyline, we have a feature request logged to disable ..."
  • 16 hours ago01/18/22 at 9:28 pm (UTC)
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Maria Costa-Stienstra replied to the discussion Dos Donts
"Hi, Dan. The Storyline block in Rise 360 requires you to have Storyline since you need to publish the .story file to Review 360.&nbs..."
  • 16 hours ago01/18/22 at 9:19 pm (UTC)
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Maria Costa-Stienstra replied to the discussion Hotspot taking 3 clicks to trigger event
"Hi, Mike. I'm happy to help! Would you be able to share your file either publicly here or privately through a support case..."
  • 16 hours ago01/18/22 at 8:56 pm (UTC)
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Maria Costa-Stienstra replied to the discussion Survey Answers not going to Blackboard
"Hi, Kelly. Thank you for reaching out! My first recommendation would be to test your course with SCORM Cloud to rule out LMS i..."
  • 17 hours ago01/18/22 at 8:27 pm (UTC)
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Maria Costa-Stienstra replied to the discussion problem
"Hi, Ali. I replied to a similar question here. We can continue the conversation there!"
  • 19 hours ago01/18/22 at 6:43 pm (UTC)
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Maria Costa-Stienstra replied to the discussion problem
"Hi, Ali, and welcome to E-Learning Heroes! ✨ Thank you for reaching out! This error could be related to Windows needing to be update..."
  • 19 hours ago01/18/22 at 6:42 pm (UTC)
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Maria Costa-Stienstra replied to the discussion SCORM file from Review 360
"Hi, Kimberly. Thank you for reaching out! Publishing for SCORM requires the source file (for example, if it was created in Storyline, you..."
  • 20 hours ago01/18/22 at 5:36 pm (UTC)
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Maria Costa-Stienstra replied to the discussion Course gets stuck on question slide and can't proceed
"Hi, Colin. Thank you for sharing your .story file! The issue was on slide 1.9, as each statement on the right side (Match) was repeated&n..."
  • 20 hours ago01/18/22 at 5:14 pm (UTC)
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Maria Costa-Stienstra replied to the discussion Bullet issue with Arabic text inside notes
"Hi, Rashid, I have great news to share! We just released another update for Storyline 360. In Update 60, we’ve included important fixes..."
  • 22 hours ago01/18/22 at 3:08 pm (UTC)
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Maria Costa-Stienstra replied to the discussion How to change the language of the articulate program?
"Hi, Marie. You won't see the option in Storyline 360. Instead, open Articulate 360 (the app that shows all the applications you have or c..."
  • 22 hours ago01/18/22 at 3:04 pm (UTC)
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Maria Costa-Stienstra replied to the discussion Quiz timer reset after resuming the course
"Hi, Keigo, I have great news to share! We just released another update for Storyline 360. In Update 60, we've included import..."
  • 22 hours ago01/18/22 at 3:01 pm (UTC)
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Maria Costa-Stienstra replied to the discussion Timer, Changed Behavior Post-Update
"Hi, everyone, I have great news to share! We just released another update for Storyline 360. In Update 60, we've included important fix..."
  • 22 hours ago01/18/22 at 2:58 pm (UTC)
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Maria Costa-Stienstra replied to the discussion How to change the language of the articulate program?
"Hi, Marie. The icon on the top right should be a circle with your initials (MR). Take a look below: I hope this helps!"
  • 23 hours ago01/18/22 at 2:42 pm (UTC)
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Maria Costa-Stienstra replied to the discussion Navigation button over function with 2 images
"Hi, Progi. I replied to a similar question here. We can continue the conversation there! "
  • 23 hours ago01/18/22 at 2:32 pm (UTC)
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Maria Costa-Stienstra replied to the discussion Custom navigation button
"Hi, Progi. Thank you for reaching out! As Phil mentioned, you don't need to create triggers for the hovers, as you can use the built..."
  • 23 hours ago01/18/22 at 2:22 pm (UTC)
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Maria Costa-Stienstra replied to the discussion Blurry images in Storyline 360 November 2021
"Hi, everyone. I want to reiterate what Michael mentioned a few days ago: this is not the expected behavior, and we are actively investiga..."
  • 5 days ago01/14/22 at 9:46 pm (UTC)
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Maria Costa-Stienstra replied to the discussion Launch_story.exe is not working on PC!
"Hi, Ahmed. I replied to a similar question here. We can continue the conversation there!"
  • 5 days ago01/14/22 at 9:03 pm (UTC)
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"Hi, Ahmed. Thank you for reaching out! The executable file (launch_story.exe) is programmed to open story.html. If you change the name of..."
  • 5 days ago01/14/22 at 9:00 pm (UTC)
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Maria Costa-Stienstra replied to the discussion Disabled State Retaining Formatting of Selected State
"Hi, Sarah. Thank you for sharing your .story file! I noticed what you described, and it looks like the issue is with the disabled state. ..."
  • 5 days ago01/14/22 at 4:00 pm (UTC)
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"Hi, DeeAnne. Thank you for reaching out! Do you know the name of the tab interaction you are using? Since there are different ones in the..."
  • 5 days ago01/14/22 at 3:08 pm (UTC)
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Maria Costa-Stienstra replied to the discussion Problem with slider control between slides.
"Hi, Jose. Thank you for reaching out! I'm not sure I completely understand the question, but it sounds like you want to sync two sliders ..."
  • 5 days ago01/14/22 at 2:32 pm (UTC)
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Maria Costa-Stienstra replied to the discussion Help w/ Triggers
"Hi, SNS. Thank you for reaching out, and for sharing the screenshot! When using Built-in states, such as Visited, there's no ne..."
  • 6 days ago01/13/22 at 9:43 pm (UTC)
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"Hi, Pierre. Thank you for reaching out and describing what you're looking to do! I want to connect you with one of our support engineers,..."
  • 6 days ago01/13/22 at 8:38 pm (UTC)
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"Hi, Vandana. Thank you for reaching out! My first recommendation would be to test your course with SCORM Cloud to rule out LMS issue..."
  • 6 days ago01/13/22 at 6:35 pm (UTC)