Maria Costa-Stienstra
Maria Costa-Stienstra Staff
Customer Happiness Specialist at Articulate
Activity
Maria Costa-Stienstra replied to the discussion Next arrow not working all the time
"Hi, Michelle. Thanks for reaching out! I see you opened a case with our support engineers, and you are working with my teammate Philam.&n..."
  • 9 months ago04/13/21 at 7:36 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion Adjusting text entry fields for Test Me activities
"Hi, Jason. Thank you for reaching out! Based on the screenshot you shared, it looks like the font is too large for the textbox's si..."
  • 9 months ago04/13/21 at 4:49 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion Issues when publishing to Web
"Hi, Allison. Thank you for opening a case with our support engineers! I see you're working with my teammate Eric, so you're in great hand..."
  • 9 months ago04/13/21 at 4:25 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion Publishing Storyline 3 CDs
"Hi, Andrew, and welcome to E-Learning Heroes! ✨ Thank you for reaching out! Which version of Storyline 3 are you currently usi..."
  • 9 months ago04/13/21 at 2:55 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion Text box text validation
"Hi, Ben, and welcome to E-Learning Heroes! ✨ I'm happy to point to the way! You can use the Fill-in-the-blank question type for what..."
  • 9 months ago04/13/21 at 1:14 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion Clicking Player button opens Error Report
"Hi, Noga, and welcome to E-Learning Heroes! ✨ I'm sorry to hear you're experiencing issues using Storyline 3! My first suggestion wo..."
  • 9 months ago04/12/21 at 8:59 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion Previous button not working
"Hi, Yolanda. Thank you for reaching out! I am not able to replicate this issue using the latest version of Storyline 360. When..."
  • 9 months ago04/12/21 at 7:34 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion Hyperlink Issues
"Hi, Kathryn. Thank you for reaching out! Based on the details you provided, it seems the hyperlink issue is happening in your LMS and in ..."
  • 9 months ago04/12/21 at 6:36 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion How to generate current date and time?
"Hi, Anna. Thank you for reaching out! I'm not sure if you're asking a generic question on copying variables or specifically asking about ..."
  • 9 months ago04/12/21 at 5:09 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion where is the basic hands-on tutorial
"Hi, David. Thank you for reaching out! I answered your question in this discussion, and my teammate Matthew sent you the information thro..."
  • 9 months ago04/12/21 at 4:12 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion Storyline 3 Tutorials
"Hi, David, Thank you for opening a support case! I see my teammate Matthew was able to e-mail you the correct link for the practice files..."
  • 9 months ago04/12/21 at 4:09 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion PPT Taking FOREVER to upload to Storyline
"Hello, Kampgrounds. Thank you for reaching out! The time it takes to import a Powerpoint file into Storyline will depend on how large the..."
  • 9 months ago04/12/21 at 2:48 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion Accessing Notes tab
"Hi, Jessica. Thank you for reaching out! I'm sorry to hear you're running into those issues with the notes! My initial suggestion would b..."
  • 9 months ago04/12/21 at 2:08 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion Cannot import a PP365 file
"Hi, Karlene. Thank you for opening a support case with our engineers! I see you worked with my teammate Fannie May, who found an issue wi..."
  • 9 months ago04/12/21 at 1:47 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion Try Again Pop Up appearing after simple intro slide
"Hi, Gopalakrishnan. Thank you for reaching out and for sharing your .story file! Like Judy mentioned above, this is certainly a str..."
  • 9 months ago04/12/21 at 1:37 pm (UTC)
Activity
"Hi, Wesley. Walt's solution above will be better than mine if you have multiple slides jumping directly to the first one, and you want th..."
  • 9 months ago04/10/21 at 2:18 am (UTC)
Activity
"Hi, Wesley. That is correct! You'd have to add this trigger to any slide that links back to your initial one. "
  • 9 months ago04/09/21 at 8:51 pm (UTC)
Activity
"Hi, Wesley. Thank you for sharing your .story file! Variables in Storyline are not affected by the Revisiting property. My sug..."
  • 9 months ago04/09/21 at 8:37 pm (UTC)
Activity
"Bonjour, Fabienne, and welcome to E-Learning Heroes! ✨ If I understand correctly, you'd like to add a custom Previous button to mult..."
  • 9 months ago04/09/21 at 7:51 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion I cant record voice on Storyline 360
"Hi, Caroline, and welcome to E-Learning Heroes! ✨ Thank you for reaching out and sharing the screenshot! I went ahead and open..."
  • 9 months ago04/09/21 at 7:22 pm (UTC)
Activity
"Hi, Kellie. Thank you for reaching out and providing the details of what you're trying to accomplish. I'll start with your second q..."
  • 9 months ago04/09/21 at 6:25 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion Unable to embed video links
"Hi, Matthew. Thank you for reaching out! I'm not very familiar with Playposit or Padlet, but my understanding is that they are not ..."
  • 9 months ago04/09/21 at 5:30 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion Odd rendering in review
"Hi, Charlene. Thank you for reaching out and sharing the screenshot and details! It looks like you've attempted a few steps on your own t..."
  • 9 months ago04/09/21 at 5:01 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion Manual slide number
"Hi, Rajendra. It looks like this is the same question I answered here. We can continue the conversation there if you have additional ques..."
  • 9 months ago04/09/21 at 3:42 pm (UTC)
Activity
Maria Costa-Stienstra replied to the discussion Help with Review Layer -- Speed Through Results
"Hi, Molly. Thank you for reaching out! It looks like the issue Jen had in their file was related to the timeline being too short (0..."
  • 9 months ago04/09/21 at 3:35 pm (UTC)