Cassandra Miller
Cassandra Miller
Activity
"Yep! Thank you all for looking into this so quickly!"
  • 7 months ago04/16/21 at 6:39 pm (UTC)
Activity
"Hi Lauren, Thanks for the reply! I will submit a ticket because I'd like to share privately. Much appreciated. Cassandra"
  • 7 months ago04/16/21 at 5:52 pm (UTC)
Activity
Cassandra Miller started a new discussion Audio cuts out when using Edge and Chrome - Storyline 360
"Hello, When viewing my published Storyline 360 course from our LMS, one of the audio files stop playing about 2/3 the way through. T..."
  • 8 months ago04/15/21 at 2:35 pm (UTC)
Activity
"Hi Leslie, I cannot change the image because this is a live course in our LMS. I searched the published zip file for Flash content (.swf..."
  • over 2 years ago07/11/19 at 10:31 am (UTC)
Activity
"Hi Katie, Thanks! So do you have any suggested workarounds? Is there a file type that will not cause this bug? Thanks, Cassandra"
  • over 2 years ago07/08/19 at 1:12 pm (UTC)
Activity
"Hi Ashley, I double checked my logo and it’s an EMF file. Would this file type also cause an issue? Thanks, Cassandra"
  • over 2 years ago06/27/19 at 10:36 am (UTC)
Activity
Cassandra Miller replied to the discussion Closed captions not working
"Hi Ashley, I tested my published course to my LMS as HTML5 Only. I had the same experience with the captions using Edge, Chrome and FF. ..."
  • over 2 years ago06/26/19 at 2:45 pm (UTC)
Activity
"Hi Ashley, My LMS provider just analyzed the SCORM package and confirmed it has Flash fallback. Since I published as HTML 5 only, how is..."
  • over 2 years ago06/25/19 at 10:43 am (UTC)
Activity
Cassandra Miller replied to the discussion Closed captions not working
"Hello, I am also having an issue with captions. They work perfectly when I am previewing my file. My published file, however, is v..."
  • over 2 years ago06/24/19 at 6:51 pm (UTC)
Activity
"Also, I opened my published SCORM file and I did not see any SWF/Flash files. Unless if I missed it - is there a particular folder you re..."
  • over 2 years ago06/21/19 at 1:26 pm (UTC)
Activity
"Hi Ashley, I wish I could share, but I am not permitted to. Thanks for the quick reply. I need to release this course on Monday, so I am..."
  • over 2 years ago06/21/19 at 1:20 pm (UTC)
Activity
"Hi leslie, Thanks for the reply. I am not able to share my content. Is there a way I can test it? I’m desperate! Thanks, Cassandra"
  • over 2 years ago06/19/19 at 10:32 am (UTC)
Activity
"Hi there, Thanks for the reply. Two users have been promoted to enable Flash; The first student was using: Internet Explorer 11.0.125 ..."
  • over 2 years ago06/17/19 at 12:56 pm (UTC)
Activity
Cassandra Miller started a new discussion Flash prompts for HTML5 only Content? How is this possible?
"Some of our users are being prompted to either install or launch 'Flash Player' when viewing our courses. We are using Storyline 360 and ..."
  • over 2 years ago06/14/19 at 7:23 pm (UTC)
Activity
Cassandra Miller replied to the discussion Course player background turns black in edge.
"Hi there, I checked back with my customer that was having the issue, and she said she does not have any plug-ins enabled. Any other ide..."
  • over 2 years ago06/14/19 at 12:43 pm (UTC)
Activity
Cassandra Miller replied to the discussion Course player background turns black in edge.
"Hi Paul, Thanks for the quick reply. The Edge version is: Microsoft Edge 42.17134.1.0 Microsoft EdgeHTML 17.17134 This is the same ve..."
  • over 2 years ago06/13/19 at 1:23 pm (UTC)
Activity
Cassandra Miller started a new discussion Course player background turns black in edge.
"The background of my course player (which should be white) is black when viewing published content in Edge. I am using Storyline 360 and ..."
  • over 2 years ago06/12/19 at 6:57 pm (UTC)
Activity
"I am not seeing a way to share projects within a team. My manager would like a way to log into Articulate Review and see what our team is..."
  • over 3 years ago08/01/18 at 7:35 pm (UTC)
Activity
Cassandra Miller replied to the discussion Storyline 2 - character spacing problem
"Hi Miriam, I am also still experiencing this in my organization. I have been troubleshooting this issue for what feels like an eternity..."
  • over 3 years ago06/25/18 at 6:01 pm (UTC)
Activity
Cassandra Miller replied to the discussion Storyline 2 - character spacing problem
"Thank you so much I really appreciate that! I'll keep my eyes peeled. Sent from VMware Boxer"
  • over 3 years ago05/18/18 at 3:23 pm (UTC)
Activity
Cassandra Miller replied to the discussion Storyline 2 - character spacing problem
"Hi Lisa,   Thanks for the reply - sorry I didn't notice this sooner.   This issue is only occurring in IE (we've tried Chrome and Fir..."
  • over 3 years ago05/17/18 at 2:36 pm (UTC)
Activity
Cassandra Miller replied to the discussion Storyline 2 - character spacing problem
"Hi Ashley, I just tried enabling modern text in SL360, and I had the same issues with IE. I had weird spacing issues, and my Arial font ..."
  • over 3 years ago05/16/18 at 2:52 pm (UTC)
Activity
Cassandra Miller replied to the discussion Storyline 2 - character spacing problem
"I am having the same issue with SL360. Not only is there a character spacing issue, but my font is also changed from 'Arial' to 'Times Ne..."
  • over 3 years ago05/15/18 at 3:08 pm (UTC)
Activity
Cassandra Miller replied to the discussion Storyline 2 - character spacing problem
"Hi Ashley, Thanks for the follow-up. I am part of this thread regarding text not rendering properly in IE 11: https://community.articul..."
  • over 3 years ago04/13/18 at 11:27 am (UTC)
Activity
Cassandra Miller replied to the discussion Storyline 2 - character spacing problem
"I did see the spacing issue was fixed in SL 360, but that does not work for me because my organization ran into an even bigger problem in..."
  • over 3 years ago04/11/18 at 11:21 am (UTC)